Last Updated: July 2026

Mushfile Privacy Policy — How Your Data Is Kept Safe

The security of your personal data at mushfile is our top priority. This policy clearly explains what data we collect, how it is stored, and whether it is ever shared with anyone.

By using mushfile, you are considered to have read and accepted this privacy policy. Your information is never sold to third parties.
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Total Sections
9
Fully in Bengali
Effective Date
1 January 2026
Key Privacy Highlights

How mushfile Protects Your Data — At a Glance

256-bit SSL encryption

Every login, transaction, and data transfer on mushfile is protected with 256-bit SSL encryption. Your data stays completely secure while in transit.

Data Is Never Sold

Mushfile never sells your personal data to third parties. Your name, phone number, or email will not be passed to advertisers — that is our commitment.

Stored on secure servers

All your data is stored in encrypted form on secure servers. Regular security audits are conducted and measures to prevent unauthorized access are always active.

Limited Internal Access

Only authorized and relevant personnel within mushfile can access member data. A role-based access control system is in place.

Right to rectification

You have the right to view, correct, and request deletion of your own data. Contact mushfile support and any information can be updated for you.

You are in control of cookies

Mushfile uses cookies solely to enhance the platform experience. The option to disable analytics and marketing cookies is available through your browser settings.

1

What data we collect

When you register and use mushfile's services, various types of information are collected. Some of this is provided directly by you, while some is collected automatically. Full details are outlined below.

Data Type Example Source
Identity information Name, date of birth, national ID number You Provide
Contact information Mobile number, email address You Provide
Financial information BKash/Nagad number, transaction history You Provide
Device Information IP address, browser type, operating system Automatic
Usage data Pages visited, betting history, session duration Automatic
Cookie data Session cookies, preference cookies Automatic
Important: mushfile only collects information that is necessary to provide the service. No unnecessary or excessive data is requested.
2

How Your Data Is Used

Mushfile uses collected data solely for specific purposes. Each piece of data and the reason it is needed is clearly outlined below.

  • Account creation & management — for registration, login verification, and identity confirmation.
  • Payment processing — to securely complete deposits and withdrawals.
  • Customer support — to use relevant information in order to resolve issues.
  • Fraud prevention — to detect and block suspicious activity.
  • Legal compliance — to retain data as required by regulatory authorities.
  • Platform improvement — to analyse member usage and enhance the overall experience.
  • Promotional communications — only to send offers and updates if you have given your consent.

Mushfile will never use your data for any purpose not listed here or for which you have not given consent.

3

Who Your Data Is Shared With

Mushfile never sells your personal data. However, in certain specific situations, limited information may be shared with trusted partners in order to operate the service.

Payment Provider: bKash, Nagad, and other payment gateways receive the information necessary to process transactions. They operate under their own privacy policies.
Game providers: Game studios including PG Soft and Evolution Gaming receive only anonymous or limited data necessary for game operation — no personal identification.
Legal Authority: mushfile is required by law to provide relevant information to authorities when legally obligated or ordered by a court.

Outside of the cases mentioned above, your data is not shared with anyone. No information is passed to advertisers or data brokers.

4

Data Retention & Security

Your data is stored in encrypted form on mushfile's servers. The servers receive regular security patch updates and are routinely audited by a third-party cybersecurity team.

  • Data for active accounts is retained indefinitely.
  • After account closure, data may be retained for up to 5 years as required by law.
  • After the required period, data is securely deleted.
  • Passwords are stored in hashed form — even mushfile staff cannot view your password directly.
Your responsibilities: Keeping your account password confidential and logging in from a secure device is your own responsibility. mushfile will never ask for your password via email or phone.
5

Cookie Policy

Mushfile's website and app use cookies. Cookies are small text files stored in your browser that help improve your experience.

Analytics and preference cookies can be disabled from your browser settings. However, disabling essential cookies may cause the platform to not function properly.

6

Your data rights

As a mushfile member, you have several rights over your own data. Contact support to exercise any of these rights.

👁️
Right to access your data

You can request to see what data mushfile holds about you. Submit a request to support and it will be provided within 30 days.

✏️
Right to rectification

If any of your information is incorrect, you can request a correction. Provide the accurate details and mushfile will update them promptly.

🗑️
Right to erasure

After closing your account, you can request deletion of your personal data. Any data not subject to legal retention obligations will be removed.

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Right to restrict processing

You can request that the use of your data for specific purposes be stopped or restricted — for example, opting out of marketing emails.

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Right to Data Portability

You can request an export of your betting history and account information in a standard format.

📧
Right to lodge a complaint

If you have any privacy concerns or complaints, you can contact us directly at support@mushfile.click.

7

Data of Children & Minors

Mushfile strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect data from minors. If a parent or guardian suspects their child has created an account on mushfile, please notify us immediately at support@mushfile.click. Such accounts will be closed and all associated data will be deleted.

8

Third-Party Services

Game providers and payment gateways on mushfile's platform have their own privacy policies. mushfile is not responsible for those third-party policies. However, mushfile ensures that all partners meet the highest industry security standards before working with them. When using mushfile, you also interact with these third-party services, so it's worth familiarising yourself with their policies as well.

9

Privacy Policy Updates

Mushfile may update this privacy policy at any time. When changes are made, the new date will be published at the top of this page. For significant changes, you will be notified via your registered email or an in-app notification.

Continued use of mushfile after any changes are made will be considered acceptance of the updated policy. We recommend visiting this page regularly. For any privacy-related questions, contact us at support@mushfile.click.

Mushfile Privacy Policy — How Safe Is Your Data, Really

Before sharing information on any online platform, most people have one question in mind — where is this data actually going? This concern is completely understandable, especially when it comes to sensitive details like mobile numbers, payment information, or national ID. mushfile takes this question seriously. That's why this privacy policy has been written in plain, clear language, so every member can understand exactly how their data is used.

Every piece of information requested during mushfile registration has a specific reason behind it. Your mobile number is needed because OTP verification for deposits and withdrawals is sent to that number. Your date of birth is required to confirm your age — mushfile only serves members who are 18+. Your bKash or Nagad number is needed because that is where payments are processed. No information is collected for its own sake.

It's worth going into a little more detail about mushfile's server security. 256-bit SSL encryption means your data is wrapped in a layer of protection while travelling over the internet — virtually impossible to crack without extremely advanced technology. Data stored on the servers is also encrypted, so even if a hacker somehow managed to gain access, all they would see is meaningless characters. Passwords are never stored in plain text on the server — they are kept in hashed form, making it practically impossible to reverse-engineer the original password.

Mushfile takes a very conservative approach to data sharing. Payment gateways such as bKash or Nagad receive certain information in order to process transactions — without this, payments simply wouldn't be possible. Game providers do not receive your full identity either — they only see an anonymous player ID for the purpose of running the game. No data is ever shared with advertisers or data brokers — this is a strict mushfile policy.

Cookies can seem a bit confusing at first. Simply put — mushfile's website places a small file in your browser that remembers you've visited before, your preferred language, and whether you're logged in. Without these cookies, you would be logged out every time you refreshed the page. Marketing cookies are only activated if you give your consent — they are not mandatory.

A common question we get — does your data disappear when you close your account? By law, certain financial transaction records must be retained for a specified period. Beyond that legal obligation, however, data such as your browsing history and preference data is deleted. To request deletion, email mushfile support.

You also have a responsibility to help protect your own data. mushfile will never call or email you asking for your password. If anyone contacts you claiming to be mushfile and asks for your password or OTP, it is a scam. Only log in from your own device and avoid making payments over public WiFi. Use a strong password — a mix of numbers, letters, and special characters.

Mushfile only sends promotional emails or SMS if you have given your consent. If you no longer wish to receive them, simply let support know and they will be stopped immediately. It's a straightforward process — one message is all it takes.

All in all, mushfile's privacy policy is a genuine commitment — not just words on paper. Your data is actively protected every day. If you have any questions or concerns, you can reach out anytime at support@mushfile.click and you'll receive a response in Bengali.

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Frequently Asked Questions

Yes, when you participate in mushfile tournaments or leaderboard events, the specific terms of that event apply alongside the standard betting rules. Each tournament page clearly states the reward thresholds, which games count toward points, the duration, and how ties are handled. Leaderboard points are typically calculated based on wager amount or number of wins — see the promotions page for full details. One important note: prizes won in tournaments are subject to the standard withdrawal rules, and any applicable wagering requirements must be met before withdrawing.

On the mushfile login page, click the "Forgot Password" option. Enter the mobile number or email address you used during registration and a verification code will be sent to you. Use that code to set a new password. The whole process takes about 2 to 3 minutes. If you don't receive the code, check your spam folder or try again after a few minutes. If you're still having trouble, reach out via mushfile live chat — the support team will verify your identity and restore access to your account.

Your Data Is Secure

Join Mushfile — Safe, Trusted & Fully in Bengali

Your data is secure, payments are fast, and support is available in Bengali. Registration is completely free.

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